4. Top You can apply for an Assist Wireless free phone and Lifeline service online at assistwireless.com/enroll-now. We'll get you a working device as fast as we can - stay updated every step of the way! We'll ask a few questions to find out what is wrong with your device and whether you're eligible for a repair or a replacement.Start a claim. Some of the most common Lifeline FAQs are about the ways a person can get free service for themselves and their loved ones. Charles is an ISP Expert at The ISP Family. Here, the phone will turn off automatically. Why do I need to get an Assist Wireless replacement phone? What can I doifI lose my assurance wireless phone? Find the nearest store at assistwireless.com/byod. Below you'll find information about each device protection option and how to get the most . However, the above issues are not only the measurements of yourassurance wireless phonereplacement. How do I activate Lifeline service on my Assist Wireless phone? Lifeline devices that are available at their retail stores can be purchased and used as replacement phones. Unfortunately, Assist Wireless website is devoid of information about phone upgrades. Therefore, if your phone is defective or there is any other issue within the 12 months, you can get a new phone model from assurance again. Again, the phone turns on and follows the steps seen on the screen. Then the assurance will provide your phone with a receipt. You can use Googles Play Stores Find My Phone app to track down your misplaced Android device, Apples Find My iPhone app to do the same, or dial your phone number to get a location update. Select the three dots on the top right of your screen and select save. Phone replacement as a California lifeline member. Find A Location. Based on what's wrong, we'll give you repair or replacement options to choose from. In Oklahoma, you can also do so by visiting one of their local stores or retailers. Go to Device Support and choose your device. How Do I Check My Phone Compatibility With Assist Wireless? After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. If you face any difficulties in this process, you can communicate with the support center for better suggestions over the phone. We and our partners use cookies to Store and/or access information on a device. Some of the biggest benefits of becoming an Assist Wireless customer include the following. Oklahoma Lifeline Device Assistance | Assist Wireless, Oklahoma Lifeline FAQs & Assistance | Assist Wireless. Device Manuals | Assist Wireless LIMITED TIME Affordable Connectivity Program (ACP) and Lifeline Offer 100% Free Unlimited Data, Talk, and Text! Call 800.331.0500. A phone upgrade means adding new comfort & latest features to your phone that can meet your present demand. If your phone is old or backdated, you can replace it because the new phone comes with the latest features & advanced technology. People who dont have a permanent place to live must give a temporary address that isnt a P.O. To assure wireless replacement phone activation, you will first press your phones power button and hold it. Repair or replace broken or defective mobile devices FAQs As your phone has a one-year warranty, you can replace it at this time without paying any charge. Theassurance wireless broken phone replacementis urgent because it is impossible to remain one day without a phone. We've got answers! When applying to replace your phone, the assurance wireless does not give you the similar model you had. What is the Assistance Wireless upgrade policy? Dial ##72786# into your dial pad and this does a carrier reset (No personal info will be lost) and your device will go through a series of updates. Finally, you can submit the application form via assurance email or fax. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Many states also require that you submit proof of your lifeline program eligibility annually. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Service at (855) 392-7747. But, you can get a replacement model that works well like your previous phone. (Answered). All purchases of Assist Wireless Top Ups are final and non- refundable regardless of who uses or possesses the subscribers wireless phone after airtime is purchased, and regardless of whether the wireless phone is used with the subscribers consent or knowledge. You may be asked to provide proof of government program participation. The EBB is a temporary FCC program that provides non-transferrable discounts . Oklahoma Subsidized Cell Phone - Device Help | Assist Wireless Check Balance & Refill Customer login (855) 392-7747 info@assistwireless.com Customer Service Hours Mon-Fri | 10am-6pm CT Sat & Sun | Closed Home Oklahoma Lifeline Device Assistance | Assist Wireless Lifeline Phone Replacement You've got questions. In general, from the original equipment manufacturer, your Assurance Wireless phone comes with a one-year warranty, So they will arrange for a replacement mobile phone. $360 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan between 4/6/23 - 5/17/23. Touch device users, explore by touch or with swipe gestures. Assurance wireless is one of the service providers in the lifeline aid program. It would help if you permitted your phone to end all the pending updates for better feedback. The actual performance of a customers wireless data service may vary based on the device, reception, technology, environment, weather, terrain, network traffic, and a number of other factors. Your device will go through a series of updates. Enroll online now with Lifeline and ACP for FREE Unlimited service. The reason is for the availability & changing of these devices when a new phone in the market. If your assurance phone is lost or stolen, you will pay a small fee for getting a replacement phone. If you are receiving an error message, please report it to customer service for further assistance. To view the providers phone service coverage in your area, visit, Assist Wireless is also known for its professional and responsive customer service. A number of factors influence your decision to purchase a replacement phone from Assist Wireless. You may also continue toqualify if your totalhousehold income is at or below applicable Federal Poverty Guideline thresholds based on family size. Find and Select APN and type in pwg, select ok. Leave all others Blank. Please allow 5 minutes for this to complete and then try making an outbound call. Enter this PIN and complete your replacement phone activation. So, follow our above guide to get a replacement phone from assurance wireless. Assurance Wireless encourages customers to reach out to their customer support department to initiate the replacement. You may also be eligible if your household income meets Federal Poverty Guidelines. If youve tried everything else and still cant find your phone, please contact Assist customer support right away so they can temporarily suspend your service to prevent unauthorized use of your account. You may also qualify if your total household income meetsUSACs Federal Poverty Guidelines. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.assistwireless.com/affordable-connectivity-program or call us at (855) 392-7747. Videos stream at DVD quality (480p). Terms & Conditions may apply. Providing documentation helps verify your account. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Pension Grant Letter,should contain the following basic information: FPHA award letter,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. Here, they will give you instructions that you should follow as soon as possible to replace your phone rapidly. In Missouri, you can get a Lifeline plan with free unlimited data, talk, and text. Box 5040 Charleston, IL 61920-9907 Phone 1-888-321-5880 A Worry-Free Way To Stay Connected. However, you may not know about the assurance phone replacement procedure, policies, terms & conditions, upgrade systems, cost & values. Assurance Wireless Review: Phone replacement as a California lifeline Please sign in again to continue. Budget, Life and ReachOut make up the second tier with approximately 700,000 customers each. Scroll to Device info, and choose Insert SIM. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Phone call: Call the Assurance Wireless customer service line at 1-888-321-5880. Box. You can also reach out to your Lifeline service provider to learn more about the return policy, warranty for specific issues, and the potential charges you may need to pay to get your cell phone replaced. You can get this service in your location spontaneously. AT&T has you covered with AT&T Wireless support, troubleshooting, how-to articles, & videos. Here, you will use another phone for getting. Sprint customers who have minutes available can try the following troubleshooting steps: If you do not have internet access and the issue is also preventing you from connecting to 611, you can contact customer service to help you troubleshoot. But, it may not happen all the time with you. Yes. If your Assurance wireless phone break in the first year, then call 1-888-321-5880 assurance wireless customer care number. Your phone service must be in the name of the qualified customer and is non-transferable. Visit one of our locations to add protection to your device with Guard Assure. The second process is to fill out an application form with your ingoing and enter your ZIP code. We'll ask a few questions to find out what is wrong with your device and whether you're eligible for a repair or a replacement. A copy of a document that shows you are enrolled in one of the above programs. A learner at heart, Priyanka can talk for hours on political issues and is very accommodating of differing perspectives. AirTalk Wireless offers eligible customers free smartphones with free monthly cell phone service. TAG Mobile Lifeline Assistance Program is a government assisted free cell phone service that provides discounted cell phone services to eligible low income families and individuals. You can check your phones compatibility and learn more about the program at assistwireless.com/byod. It is essential to know that, as a replacement phone, the assurance will not give you the exact model you used. Lets be sure what the procedures are. Replacement devices (including Apple devices) typically have a one-year warranty from the replacement date. There are several options for replacing your phone or other device. Check your signal to see if the issue might be related to your current service. R. rdecal of Winnetka, CA, US. You can easily apply for an Assist Wireless Replacement Phone in this situation. You can also get another Assist Wireless compatible phone and bring it to the company or simply bring your old compatible device. You can, however, switch to Assist Wireless and use Lifeline instead. Assist Wireless partners with Guard Assure to offer our customers device protection plans. That means you will need to call the assurance service center at 1-888-321-5880. Creativity and out-of-the-box thinking describe Priyanka's writing style best, which comes as no surprise when her polar interests like economics and the cosmos, history, and Nicola Tesla's ideology are taken into account. Your free Assurance Wireless phone comes with a one-year warranty from the original equipment manufacturer. This means that their Lifeline program is only available to households that meet the low-income trash hold, set at 135% of federal poverty guidelines, or have a member enrolled in one of the federally supported programs. 100% FREE UNLIMITED DATA Limited time only Terms Of Service. 3. Please allow 5 minutes for this to complete and then try using the internet. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. For instance, including text messages, connectivity features, call interference, etc. To check the coverage in your area, visit assistwireless.com/coverage-maps. You may qualify for Assist Wireless if you participate in Medicaid, Food Stamps/SNAP, Social Security Income (SSI), or other government programs. Yes, you have the opportunity to replace your assurance phone online by contacting customer care support. Assurance Wireless provides you with a replacement phone if your phone is lost, stolen, broken, or any other default and even fully damaged. You can get a free phone and Lifeline service at any time by filling out an application online. You will need the following documents and information to apply for the Assist Wireless Lifeline program: Click the ENROLL NOW button on the right side of the menu bar at https://www.assistwireless.com/. Your Easy Wireless phone comes with a 48-hour warranty from the Company. Assurance Wireless is rather vague about their replacement procedure. Assist Wireless follows the standard requirements for the Lifeline assistance program. Moreover, they even reward each customer who decides to bring his or her own device a $15 account credit or 1 GB of free data. Assist Wireless offers Lifeline services to residents of Oklahoma, Arkansas, Missouri, Maryland, and Wisconsin. And, when broken or damaged, your assurance phone can hamper your daily work like communicating with friends & family, online business or learning, and even urgent health care services. You can use the Assist Wireless Lifeline discount even if you already have a Lifeline discount from another provider. And will request them to port-in number. AT&T BL102-2 DECT 6.0 2-Handset Cordless Phone for Home with Answering Featured review. Assurance Wireless Phone Replacement: How much does it Cost & takes time? If you lose, break, or steal your phone, please let Assist Wireless know as soon as possible . Read More 2023 The ISP Family All Right And Reserved. He has worked in the internet service provider industry for over 6 years and has a wealth of knowledge and experience. AUP and applicable terms and conditions are available at https://www.assistwireless.com/terms-and-conditions/. Alternatively, You can replace your lifeline by purchasing one of the models available in stores. I. f you would like to send a picture message but do not have data available, please connect to the nearest wifi (available at many fast food and coffee chains). When you replace your phone, you should provide the receipt from assurance wireless. Assist Wireless partners with Guard Assure to offer our customers device protection plans. An example of data being processed may be a unique identifier stored in a cookie. Promotional offer subject to eligibility for Emergency Broadband Benefit (EBB) and Lifeline. Your Plan Description will be under Plan & Account Info, found underneath your talk, text, data balances. Before you start using your Assist Wireless phone, you will need to perform a few simple steps to set it up on the network: 1. You will listen to the ringing if it exists near you. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. What Channel is Peacock On Dish? How to get Assist Wireless Replacement Phone. PHONE OFFERwith qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. All our devices power up differently. If you do this, you will know your remaining account balance and trust that no one will use this. The good news is that you can do it all online at https://www.assistwireless.com/byod/. Promotional offers may be modified or withdrawn at any time. Go to a store or call customer service to see if there are any deals you can take advantage of. However, if the above processes do not work with you, you will be sure your phone is lost or misplaced. After that, you can proceed to a later section. When you get to the website, click on the box labeled, "Transfer NLAD Benefit.". Assist Wireless offers Bring Your Own Phone as an option. Offer not available for existing Assist Wireless customers. Lifeline Frequently Asked Questions | Assist Wireless They will give you directions on what you will do. For instance, phone model, features, lost phone description and exact time & date when you stole or lost your assurance phone. If you want to freeze your account temporarily, dont hesitate to get in touch with Customer Service right away. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Videos stream at DVD quality (480p). You will replace your phone if it broke, lost, stolen, or damaged. You can qualify if you participate in Medicaid, Social Security Income (SSI), Food Stamps/SNAP, or another government program. The customer care team will then let you know the required options. If they will be able to obtain an unlock code from the manufacturer, they will provide it to you along with the step-by-step instructions to unlock your device. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND TRIBAL LIFELINE. Replace a device support for AT&T Wireless customers - AT&T Official Site After that, you will activate your phone and get access to enjoy the assurance service in your state. You can instantly contact the assurance wireless service center to replace your lost or misplaced phone. Assist Wireless is available in limited geographic areas and is subject to the Assist Wireless Terms of Service. They will temporarily suspend your service to make sure no one can use your remaining balance. How to Watch HBO Max on PS5 Gaming Console? Oklahoma Lifeline Device Assistance | Assist Wireless, Oklahoma Lifeline FAQs & Assistance | Assist Wireless, about receiving free Lifeline phone service and a free cell phone from Assist Wireless. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. See . The Assist Wireless phone, as well as the Lifeline phone service that comes with it, include a slew of standard features. Is there anything extra that comes with my Assist Wireless Lifeline cell phone? Make sure that your phone is not in Airplane mode or displaying No Service. If you have text available but still are unable to send and/or receive texts, we recommend trying the following steps: If you are experiencing an issue related to registering for an online account, please check to make sure you are entering all information as it is requested at registration. Please review your devices warranty for additional information regarding a replacement or repair. Please note that data is required for sending picture (MMS) messages. Then, check your device warranty coverage period: New Apple devices, or devices that Apple replaces, typically come with one-year warranties. Assist Wireless uses T-Mobile and Sprints towers and network. If the subscriber is applying for Enhanced Lifeline, they must prove that they live on federally recognized tribal lands. Promotional offers may be modified or withdrawn at any time.